Returns & Exchanges

At African Hut, we strive to ensure your favorite South African flavors arrive in perfect condition. Due to the perishable nature of food items, we offer replacements or store credit for any products that arrive damaged or incorrect.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please carefully inspect your package for any signs of damage, leakage, or missing items from your order.

• 2.
  Contact Support

  Email our customer service team within 48 hours of delivery with your order number and clear photos of the damaged products or packaging.

• 3.
  Review Process

  Our team will review your claim within 2 business days to verify the issue and determine eligibility for a refund or replacement.

• 4.
  Resolution

  Once approved, we will ship out a replacement at no extra cost or issue a full store credit to your account for future purchases.